The appointment
What happens during your visit
Arrival and setup
Our technician arrives at your home with all the equipment needed. The only thing needed from you is seating near good light. They'll introduce themselves, answer any questions, and walk you through the process.
Assessment
Next, a thorough head check for all family members to identify who needs treatment.
Sectioned comb-out
We're certified in and follow the Shepherd Method™ of sectioned comb outs and manual strand by strand nit removal. This process removes not only the adult lice, but the nits that stick to the hair.
First, the technician will apply a lice shampoo, then do a thorough comb out with a professional-grade lice comb. This removes a majority of the eggs and live lice.
The next step is a strand-by-strand removal, where the technician sections hair and manually removes nits. This part is absolutely critical to keeping lice from coming back.
Finally, dimethicone oil is applied and combed through. This non-toxic silicone is found in many body care and cosmetic products. It's a heavy oil that coats and immobilizes any leftover lice and makes them easier to comb out.
Final check and education
Once the removal is complete, the technician does a final pass to confirm the hair is clear. They'll walk you through aftercare instructions, answer any remaining questions, and go over your 4-week guarantee and what it covers.
